Due to the rapidly evolving situation with the new COVID-19 Delta variant and restrictive corporate travel policies, we officially transitioned our live Fall 2021 Customer Response Summit in Coronado, CA to
this virtual event which took place on October 18-22, 2021.
This was not an easy decision, but a necessary one to ensure safety for all.
Join us for 5 days as we inspire CX excellence along with our global community of customer experience leaders. Customer Response Summit (CRS) focuses on topics that matter most to our community with an agenda built “for leaders by leaders.” Our fall CRS will provide attendees with a the perfect opportunity to learn, share, network, and engage to innovate by advancing the conversation on customer experience.