PHOENIX, Ariz., January 16, 2020 — Global customer experience industry leader Execs In The Know (EITK) is excited to announce the details of its upcoming keynote speakers, discussion topics, and industry tour…
All of the benefits associated with implementing bots can make bot technology sound magical, almost surreal: an unlimited number of…
PHOENIX, Ariz., November 21, 2019 — Global customer experience industry leader Execs In The Know is pleased to announce the…
PHOENIX, Ariz., November 19, 2019 — Global customer experience industry leader Execs In The Know is thrilled to officially announce…
During our recent Customer Response Summit, we held a session called Customer Engagement LIVE! Coveo was honored to join the…
The following is a guest post written by Andrew Kortina, Co-Founder and Co-CEO of Fin Analytics The ‘Operations Flywheel’…
The following is a guest post written by Edmund Ovington, VP Global Alliances, Unbabel When people talk about automation,…
The above chart shows that, of Helpshift customers, distinct messages sent by chatbots increased by 35% from Q1 to Q2.…
PHOENIX, Ariz., September 19, 2019 — Global customer experience industry leaders Execs In The Know and customer experience consulting firm COPC Inc.…
