PHOENIX, Ariz., April 29, 2020 — Global customer experience (CX) industry leader Execs In The Know (EITK) has announced the release of its CX…
PHOENIX, Ariz., April 23, 2020 — Global customer experience industry leader Execs In The Know (EITK) has announced the release…
PHOENIX, Ariz., April 17, 2020 — Global customer experience (CX) industry leader Execs In The Know (EITK) has announced the release of Edition II…
Customer Engagement Live! is always one of Customer Response Summit’s most exciting and interactive events, and this year in Hollywood,…
The Execs In The Know (EITK) Customer Response Summit: Hollywood has come and gone and sent everyone in attendance home…
PHOENIX, Ariz., March 19, 2020 — Global customer experience industry leader Execs In The Know (EITK) has announced the release of its new complimentary…
It wasn’t too long ago that artificial intelligence (AI) was the buzzword for all kinds of amazing customer experiences. With…
Fewer respondents than ever feel their organizations are adequately meeting customer needs and expectations. Along with new Staffing and Technology…
Every company has a business contingency plan (BCP) – a blueprint for ensuring continuity of service when the unexpected occurs.…
