Join us to learn and share Outsourcing trends, experiences, solutions, and opportunities in the name of innovation and improved customer experiences.
Join us as we inspire CX excellence at the JW Marriott Austin.
December 8, 2022 @ 1:00 PM ET
With the new year fast approaching, it’s the perfect time to re-evaluate how to overcome the digital divide to connect with customers and employees in a more personal way.
Faherty, a sustainable clothing brand, has struck a winning balance between the uniquely human factors and its digital journey to drive brand preference and loyalty.
In this webinar, Robin Porter, Customer Experience Manager at Faherty will be joined by Ben Somorjai, Product Manager, Platform and Ecosystem at Airkit to explore trends impacting CX in 2023 and discover how to prepare for the future through the creation of a humanized digital experience.
You will learn how to:
in our executive online CX community
Know It All (KIA) is our exclusive online community where CX leaders from top brands work together to solve challenges, build strategies, and position for the future.
Over two-thirds of the KIA members are Director-level or above. When this prestigious group shares best practices in an open discussion, Q&A, or blog post, we all benefit.
Bond with CX leaders in a welcoming and private setting while discussing the most pressing challenges in the customer experience industry.
Our dynamic CX Marketplace solutions showcase and thought leadership resources makes KIA your one-stop shop for all things CX.