Advance the conversation on all facets of the customer experience, to improve individual brand experiences and the industry as a whole.
Provide executives with insightful data, research, and learnings on the evolution of corporate and consumer expectations.
Strengthen our community through the brightest minds in customer experience, alongside business partners sharing best-in-class products.
Inspire greatness through brand collaboration. Our goal is to connect leaders, to enlighten and motivate change.
With the world's leading executives on our Advisory Board, together we can revolutionize customer experience.
We do this through our highly engaging Customer Response Summits, Briefings, Lunch and Learns, webinars, educational blog content, data-driven research reports, thought leadership whitepapers, corporate brand case studies, and so much more.
Know It All (KIA) is our exclusive online networking community of CX leaders from the world’s biggest corporate brands. Together, we work together to solve challenges, build strategies, and set the agenda for the future of CX.
As a global community of CX executives from various industry verticals, EITK brings together high-caliber executives to learn, share, network, and engage to innovate. In 2020 we celebrated 10 years of inspiring excellence in customer experience.
We break down barriers to connect with peers and grow personal networks, while also nurturing an interactive environment to engage with fellow execs over insightful content resulting in actionable best-practice takeaways.