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Read our latest company announcements and news coverage to find out how we’re setting the agenda for Customer Experience.

Execs In The Know Releases the 2022 CX Leaders Trends & Insights: Consumer Edition Report

Thursday November 10, 2022PHOENIX, ARIZONA, US, November 10, 2022 — Global customer experience (CX) industry leader Execs In The Know is thrilled to announce the release of the 2022 CX Leaders Trends & Insights: Consumer Edition report. Dedicated to the experiences and opinions of consumers, the report was initially released during Execs In…
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Execs In The Know’s Signature CX Event, Customer Response Summit, Returns October 24-26 at the Legendary Hotel del Coronado

Monday October 17, 2022PHOENIX, ARIZONA, US, OCTOBER 17, 2022 — Global customer experience (CX) industry leader Execs In The Know is thrilled to announce that its signature event, the Customer Response Summit (CRS), returns on October 24-26, 2022, in beautiful Coronado, California. There’s no better place to welcome CX leaders than at the…
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Execs In The Know & Genesys Release CX Viewpoints: Insurance; Industry-Focused Consumer Insight Research

Thursday August 25, 2022PHOENIX, ARIZONA, US, (PRWEB) AUGUST 25, 2022 – Global customer experience (CX) industry leader Execs In The Know is proud to announce the release of CX Viewpoints: Insurance — A Survey of Retail Customers of Insurance Products. This research is released in partnership with Genesys, a global cloud leader in…
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Lisa Sinacola, Worldwide Leader at Microsoft, Joins the Execs In The Know 2022 Corporate Advisory Board

Thursday April 28, 2022PHOENIX, ARIZONA, US, April 28, 2022 /EINPresswire.com/ – Global customer experience (CX) industry leader Execs In The Know (EITK) is pleased to announce the addition of Lisa Sinacola, Worldwide Leader | Modern Life, Gaming and Customer Service – Customer Service and Support at Microsoft, to the company’s 2022 Corporate Advisory Board. Lisa joins…
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Execs In The Know Releases Comprehensive CX Outsourcing Research Report

Thursday April 14, 2022PHOENIX, ARIZONA, US, April 14, 2022 /EINPresswire.com/ – Global customer experience (CX) industry leader Execs In The Know is proud to announce the release of CX Outsourcing: An Exploration of Current Conditions and Future Changes, a special CX topic-based report that debuted at the company’s Customer Response Summit event in Clearwater,…
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Owners: Chad & Susan McDaniel
Established in 2010
Headquartered in Phoenix, AZ