Execs In The Know Launches Virtual Briefing Series to Help CX Leaders Continue the Conversation on Navigating Global Coronavirus Impact

Thursday March 19, 2020PHOENIX, Ariz., March 19, 2020 — Global customer experience industry leader Execs In The Know (EITK) has announced the release of its new complimentary Virtual Briefing Series: Navigating Global Impacts To Your CX Strategy. The Series is designed to help customer experience (CX) leaders collaborate real-time on strategies to effectively respond to service challenges…

Execs In The Know & COPC Inc. Partner to Release the 2019 Corporate Edition of the Customer Experience Benchmark Series

Thursday March 12, 2020Fewer respondents than ever feel their organizations are adequately meeting customer needs and expectations. Along with new Staffing and Technology questions, this year’s insights have provided plenty of new data points for CX leaders to implement into their strategies.

Execs In The Know Launches Exclusive CX Marketplace to Pair C-Level Decisionmakers With High-Quality Vendors

Wednesday January 29, 2020PHOENIX, Ariz., January 28, 2020 — Global customer experience industry leader Execs In The Know (EITK) is excited to launch a first-of-its-kind CX Marketplace – an action-packed solutions showcase where corporate decisionmakers can browse resources and thought leadership from participating leading-edge service providers in the customer experience space. The Marketplace…

Execs In The Know Launches CX insight Magazine to Help Set the Agenda for the Future of Customer Experience (CX)

Wednesday January 22, 2020PHOENIX, Ariz., January 21, 2020 — Global customer experience industry leader Execs In The Know (EITK) is pleased to announce the release of the first edition of the company’s new magazine publication titled, CX insight. The quarterly publication is the customer experience (CX) industry’s newest source for forward-thinking concepts and ideas to equip CX leaders with the latest information they need for continuous improvement.   “Execs In The Know is excited offer the CX insight magazine to CX leaders as a timely resource to keep up to date with the latest trends, innovations,…

Execs In The Know Announces Keynote Speakers and Industry Tour Set to Take Place at Customer Response Summit in Hollywood, Florida

Thursday January 16, 2020PHOENIX, Ariz., January 16, 2020 — Global customer experience industry leader Execs In The Know (EITK) is excited to announce the details of its upcoming keynote speakers, discussion topics, and industry tour set to take place at Customer Response Summit: Hollywood, Florida on March 2-4, 2020. With keynote speeches from global brands including Nordstrom, Marriott International, Bank of America, and Vivino alongside a customer experience call center tour at a local telecommunications company, Customer Response Summit: Hollywood is prepared to provide attendees with an…