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Read our latest company announcements and news coverage to find out how we’re setting the agenda for Customer Experience.

Execs In The Know Releases the 2023 CX Leaders Trends & Insights: Consumer Edition Report

Thursday September 28, 2023PHOENIX, September 28, 2023 — Global customer experience (CX) industry leader Execs In The Know is thrilled to announce the release of the 2023 CX Leaders Trends & Insights: Consumer Edition report. Dedicated to the experiences and opinions of consumers, the report was initially released during Execs In The Know’s signature event, the Customer Response…
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Execs In The Know & Conduent Release New Retail-Focused CX Research Report

Tuesday September 12, 2023PHOENIX, ARIZONA, and FLORHAM PARK, NJ, US, September 12, 2023 — Global customer experience (CX) industry leader Execs In The Know is proud to announce the release of Experience & Loyalty Insights: A Research-Based Review — Retail & eCommerce. This research is released in partnership with Conduent, a global digital…
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Execs In The Know Launches a Newly Enhanced User Experience in it’s CX Know It All “KIA” Online Community

Thursday July 13, 2023PHOENIX, ARIZONA, US, July 13, 2023 — Global customer experience (CX) industry leader Execs In The Know is pleased to announce the launch of the company’s newly enhanced user experience in the world’s most collaborative and engaging CX environment on its Know It All “KIA” online community and marketplace. It’s the…
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Execs In The Know Releases the 2022 CX Leaders Trends & Insights: Corporate Edition Report

Monday March 6, 2023PHOENIX, ARIZONA, US, March 6, 2023 — Global customer experience (CX) industry leader Execs In The Know is thrilled to announce the release of the 2022 CX Leaders Trends & Insights: Corporate Edition report. Dedicated to the experiences and opinions of corporate CX practitioners, the report was initially released during Execs In The…
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Execs In The Know’s Customer Response Summit (CRS) to Showcase Diverse CX Leaders and Conversations in Austin, TX, March 1-3, 2023

Tuesday January 24, 2023PHOENIX, ARIZONA, US, January 24, 2023 — Global customer experience (CX) industry leader Execs In The Know is taking Customer Response Summit (CRS) to Austin, Texas. The highly anticipated event takes place March 1-3, 2023, at the JW Marriott Austin and is an opportunity to explore “Creating Moments That Matter” with…
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Gina Morkel
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Owners: Chad & Susan McDaniel
Established in 2010
Headquartered in Phoenix, AZ

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