Execs In The Know Releases Customer Experience (CX) Trending Topics Webpage to Help Leaders Improve Brand Experiences

Wednesday April 29, 2020PHOENIX, Ariz., April 29, 2020 — Global customer experience (CX) industry leader Execs In The Know (EITK) has announced the release of its CX Trending Topics webpage to advance the conversation on all facets of customer experience. As the newest resource on EITK’s website, the Trending Topics page features CX hot topic videos that…

Execs In The Know Continues to Enhance Its COVID-19 Readiness Resource Page to Help Customer Experience Leaders With Business Contingency

Thursday April 23, 2020PHOENIX, Ariz., April 23, 2020 — Global customer experience industry leader Execs In The Know (EITK) has announced the release of fresh new content on its COVID-19 Readiness resource page to assist customer experience (CX) leaders in navigating the uncertain circumstances brought on by the COVID-19 (coronavirus) pandemic. The webpage…

Execs In The Know Launches Second Edition of CX Insight Magazine to Focus on Business Continuity in Response to COVID-19

Friday April 17, 2020PHOENIX, Ariz., April 17, 2020 — Global customer experience (CX) industry leader Execs In The Know (EITK) has announced the release of Edition II of its CX insight Magazine with a specific focus on helping CX leaders navigate the fallouts of the COVID-19 pandemic and its impact on global brands in all industries. As…

Execs In The Know Launches Virtual Briefing Series to Help CX Leaders Continue the Conversation on Navigating Global Coronavirus Impact

Thursday March 19, 2020PHOENIX, Ariz., March 19, 2020 — Global customer experience industry leader Execs In The Know (EITK) has announced the release of its new complimentary Virtual Briefing Series: Navigating Global Impacts To Your CX Strategy. The Series is designed to help customer experience (CX) leaders collaborate real-time on strategies to effectively respond to service challenges…

Execs In The Know & COPC Inc. Partner to Release the 2019 Corporate Edition of the Customer Experience Benchmark Series

Thursday March 12, 2020Fewer respondents than ever feel their organizations are adequately meeting customer needs and expectations. Along with new Staffing and Technology questions, this year’s insights have provided plenty of new data points for CX leaders to implement into their strategies.