Read our latest company announcements and news coverage to find out how we’re setting the agenda for Customer Experience.

Announcing CustomerCONNECT — A Live, Virtual Event Devoted to Customer Experience and the Voice of the Customer

Friday July 31, 2020PHOENIX, Ariz., July 31, 2020 — Global customer experience (CX) industry leader Execs In The Know (EITK) is pleased to announce CustomerCONNECT, an innovative industry event designed to bring together the world’s foremost customer experience executives for a unique opportunity to learn, share, network, and engage to innovate for an…
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Execs In The Know Releases Customer Experience (CX) Trending Topics Webpage to Help Leaders Improve Brand Experiences

Wednesday April 29, 2020PHOENIX, Ariz., April 29, 2020 — Global customer experience (CX) industry leader Execs In The Know (EITK) has announced the release of its CX Trending Topics webpage to advance the conversation on all facets of customer experience. As the newest resource on EITK’s website, the Trending Topics page features CX hot topic videos that…
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Execs In The Know Continues to Enhance Its COVID-19 Readiness Resource Page to Help Customer Experience Leaders With Business Contingency

Thursday April 23, 2020PHOENIX, Ariz., April 23, 2020 — Global customer experience industry leader Execs In The Know (EITK) has announced the release of fresh new content on its COVID-19 Readiness resource page to assist customer experience (CX) leaders in navigating the uncertain circumstances brought on by the COVID-19 (coronavirus) pandemic. The webpage…
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Execs In The Know Launches Second Edition of CX Insight Magazine to Focus on Business Continuity in Response to COVID-19

Friday April 17, 2020PHOENIX, Ariz., April 17, 2020 — Global customer experience (CX) industry leader Execs In The Know (EITK) has announced the release of Edition II of its CX insight Magazine with a specific focus on helping CX leaders navigate the fallouts of the COVID-19 pandemic and its impact on global brands in all industries. As…
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Execs In The Know Launches Virtual Briefing Series to Help CX Leaders Continue the Conversation on Navigating Global Coronavirus Impact

Thursday March 19, 2020PHOENIX, Ariz., March 19, 2020 — Global customer experience industry leader Execs In The Know (EITK) has announced the release of its new complimentary Virtual Briefing Series: Navigating Global Impacts To Your CX Strategy. The Series is designed to help customer experience (CX) leaders collaborate real-time on strategies to effectively respond to service challenges…
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Quick Facts

Owners: Chad & Susan McDaniel
Established in 2010
Headquartered in Scottsdale, AZ