Read our latest company announcements and news coverage to find out how we’re setting the agenda for Customer Experience.

Execs In The Know Launches Exclusive CX Marketplace to Pair C-Level Decisionmakers With High-Quality Vendors

Wednesday January 29, 2020PHOENIX, Ariz., January 28, 2020 — Global customer experience industry leader Execs In The Know (EITK) is excited to launch a first-of-its-kind CX Marketplace – an action-packed solutions showcase where corporate decisionmakers can browse resources and thought leadership from participating leading-edge service providers in the customer experience space. The Marketplace…
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Execs In The Know Launches CX insight Magazine to Help Set the Agenda for the Future of Customer Experience (CX)

Wednesday January 22, 2020PHOENIX, Ariz., January 21, 2020 — Global customer experience industry leader Execs In The Know (EITK) is pleased to announce the release of the first edition of the company’s new magazine publication titled, CX insight. The quarterly publication is the customer experience (CX) industry’s newest source for forward-thinking concepts and ideas to equip CX leaders with the latest information they need for continuous improvement.   “Execs In The Know is excited offer the CX insight magazine to CX leaders as a timely resource to keep up to date with the latest trends, innovations,…
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Execs In The Know Announces Keynote Speakers and Industry Tour Set to Take Place at Customer Response Summit in Hollywood, Florida

Thursday January 16, 2020PHOENIX, Ariz., January 16, 2020 — Global customer experience industry leader Execs In The Know (EITK) is excited to announce the details of its upcoming keynote speakers, discussion topics, and industry tour set to take place at Customer Response Summit: Hollywood, Florida on March 2-4, 2020. With keynote speeches from global brands including Nordstrom, Marriott International, Bank of America, and Vivino alongside a customer experience call center tour at a local telecommunications company, Customer Response Summit: Hollywood is prepared to provide attendees with an…
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Execs In The Know Launches New Website

Thursday November 21, 2019PHOENIX, Ariz., November 21, 2019 — Global customer experience industry leader Execs In The Know is pleased to announce the launch of the company’s new website at www.ExecsInTheKnow.com. Execs In The Know (EITK) is excited to present the customer experience (CX) industry with a revamped site full of opportunities for…
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Execs In The Know Is Taking Customer Response Summit Coast to Coast in 2020

Tuesday November 19, 2019PHOENIX, Ariz., November 19, 2019 — Global customer experience industry leader Execs In The Know is thrilled to officially announce the 2020 schedule for Customer Response Summit (CRS). With two more exciting events on the agenda, CRS is going coast to coast, and beach to beach from Hollywood, Florida on…
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Quick Facts

Owners: Chad & Susan McDaniel
Established in 2010
Headquartered in Scottsdale, AZ