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Read our latest company announcements and news coverage to find out how we’re setting the agenda for Customer Experience.

Execs In The Know Releases the 2022 CX Leaders Trends & Insights: Corporate Edition Report

Monday March 6, 2023PHOENIX, ARIZONA, US, March 6, 2023 — Global customer experience (CX) industry leader Execs In The Know is thrilled to announce the release of the 2022 CX Leaders Trends & Insights: Corporate Edition report. Dedicated to the experiences and opinions of corporate CX practitioners, the report was initially released during Execs In The…
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Execs In The Know’s Customer Response Summit (CRS) to Showcase Diverse CX Leaders and Conversations in Austin, TX, March 1-3, 2023

Tuesday January 24, 2023PHOENIX, ARIZONA, US, January 24, 2023 — Global customer experience (CX) industry leader Execs In The Know is taking Customer Response Summit (CRS) to Austin, Texas. The highly anticipated event takes place March 1-3, 2023, at the JW Marriott Austin and is an opportunity to explore “Creating Moments That Matter” with…
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Execs In The Know Releases the 2022 CX Leaders Trends & Insights: Consumer Edition Report

Thursday November 10, 2022PHOENIX, ARIZONA, US, November 10, 2022 — Global customer experience (CX) industry leader Execs In The Know is thrilled to announce the release of the 2022 CX Leaders Trends & Insights: Consumer Edition report. Dedicated to the experiences and opinions of consumers, the report was initially released during Execs In…
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Execs In The Know’s Signature CX Event, Customer Response Summit, Returns October 24-26 at the Legendary Hotel del Coronado

Monday October 17, 2022PHOENIX, ARIZONA, US, OCTOBER 17, 2022 — Global customer experience (CX) industry leader Execs In The Know is thrilled to announce that its signature event, the Customer Response Summit (CRS), returns on October 24-26, 2022, in beautiful Coronado, California. There’s no better place to welcome CX leaders than at the…
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Execs In The Know & Genesys Release CX Viewpoints: Insurance; Industry-Focused Consumer Insight Research

Thursday August 25, 2022PHOENIX, ARIZONA, US, (PRWEB) AUGUST 25, 2022 – Global customer experience (CX) industry leader Execs In The Know is proud to announce the release of CX Viewpoints: Insurance — A Survey of Retail Customers of Insurance Products. This research is released in partnership with Genesys, a global cloud leader in…
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Gina Morkel
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Owners: Chad & Susan McDaniel
Established in 2010
Headquartered in Phoenix, AZ