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Read our latest company announcements and news coverage to find out how we’re setting the agenda for Customer Experience.

Execs In The Know & Genesys Release CX Viewpoints: Insurance; Industry-Focused Consumer Insight Research

Thursday August 25, 2022PHOENIX, ARIZONA, US, (PRWEB) AUGUST 25, 2022 – Global customer experience (CX) industry leader Execs In The Know is proud to announce the release of CX Viewpoints: Insurance — A Survey of Retail Customers of Insurance Products. This research is released in partnership with Genesys, a global cloud leader in…
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Lisa Sinacola, Worldwide Leader at Microsoft, Joins the Execs In The Know 2022 Corporate Advisory Board

Thursday April 28, 2022PHOENIX, ARIZONA, US, April 28, 2022 /EINPresswire.com/ – Global customer experience (CX) industry leader Execs In The Know (EITK) is pleased to announce the addition of Lisa Sinacola, Worldwide Leader | Modern Life, Gaming and Customer Service – Customer Service and Support at Microsoft, to the company’s 2022 Corporate Advisory Board. Lisa joins…
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Execs In The Know Releases Comprehensive CX Outsourcing Research Report

Thursday April 14, 2022PHOENIX, ARIZONA, US, April 14, 2022 /EINPresswire.com/ – Global customer experience (CX) industry leader Execs In The Know is proud to announce the release of CX Outsourcing: An Exploration of Current Conditions and Future Changes, a special CX topic-based report that debuted at the company’s Customer Response Summit event in Clearwater,…
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Execs in the Know Releases the CX Leaders Trends & Insights: 2021 Corporate Edition Report

Thursday April 7, 2022PHOENIX, ARIZONA, US, April 7, 2022 /EINPresswire.com/ – Global customer experience (CX) industry leader Execs In The Know is proud to announce the release of the CX Leaders Trends & Insights: 2021 Corporate Edition report which debuted at the company’s Customer Response Summit event in Clearwater, Florida (March 28–30, 2022). The report…
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Customer Response Summit, Execs In The Know’s Signature CX Event, Will Be Live and In-Person — March 28–30, 2022

Tuesday March 22, 2022PHOENIX, ARIZONA, US, March 22, 2022  – Global customer experience (CX) industry leader Execs In The Know is pleased to announce that its signature event, the Customer Response Summit, is returning to its ever-popular live format, March 28 through March 30, 2022, in sunny Clearwater, Florida at the Wyndham Grand…
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Quick Facts

Owners: Chad & Susan McDaniel
Established in 2010
Headquartered in Phoenix, AZ