Read our latest company announcements and news coverage to find out how we’re setting the agenda for Customer Experience.

Execs In The Know Announces “Leading With Impact” — A New Initiative For Positive Change

Tuesday June 15, 2021PHOENIX, Ariz., June 15, 2021 — Global customer experience (CX) industry leader Execs In The Know is pleased to announce the launch of a new, altruistic-minded initiative for its vast community of CX leaders and practitioners, as well as the wider industry. The initiative is called Leading with Impact. Leading…
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Execs In The Know Hosts a Special Briefing on Enabling Work-From-Home — June 10, 2021

Wednesday May 26, 2021SCOTTSDALE, Ariz., May 26, 2021 — Global customer experience (CX) industry leader Execs In The Know (EITK) is pleased to announce details about their upcoming Enabling Work-From-Home Briefing — a CX-geared virtual event developed exclusively for CX leaders at end-user corporate brands. For CX leaders looking to initiate their own…
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Execs In The Know’s Private, Online Community, Know It All, Has Surpassed 500 Members

Friday May 21, 2021SCOTTSDALE, Ariz., May 21, 2021 — Global customer experience (CX) industry leader Execs In The Know is pleased to share the news that its private, online community, Know It All (KIA), has surpassed the 500 member mark, strengthening its position as the world’s leading purpose-built community for CX leaders. Launched…
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Carolyne Truelove, Head of Global Fan Experience at Fanatics, Joins the Execs In The Know 2021 Corporate Advisory Board

Tuesday April 20, 2021SCOTTSDALE, Ariz., April 20, 2021 — Global customer experience (CX) industry leader Execs In The Know (EITK) is pleased to announce the addition of Carolyne Truelove, Head of Global Fan Experience at Fanatics, to the company’s 2021 Corporate Advisory Board. Carolyne joins an impressive group of 17 other customer experience (CX)…
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Execs In The Know Announces Open Registration for its Spring Customer Response Summit

Wednesday April 14, 2021SCOTTSDALE, Ariz., April 14, 2021 — Global customer experience (CX) industry leader Execs In The Know (EITK) is pleased to announce the return of Customer Response Summit (CRS), a virtual event taking place April 26–28, 2021. CRS is an inclusive, interactive online experience featuring an amazing lineup of keynote speakers, engaging…
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Quick Facts

Owners: Chad & Susan McDaniel
Established in 2010
Headquartered in Scottsdale, AZ