In 2021 and 2022, Execs in the Know’s Leading with Impact campaign is focused on mental health awareness. Our hope is to bring awareness to the broad spectrum of mental health conditions, and help end the stigma so often associated with this weighty topic.

We’re working alongside organizations with the goal of helping companies and individuals move down a stigma-free path, where those affected by mental health challenges can seek support without fear of judgement.

As we kick-off Customer Response Summit, we’ll be discussing how, with your involvement, we know we can accomplish great things, both in business and in the lives of others. In fact, fulfilling on our mission of “Leaders Learning from Leaders” is only possible because of individuals like you!


As part of Execs In The Know’s Leading with Impact initiative, we’re challenging our CX community to take a stance and become a stigma-free leader, co-worker, friend, and family member .

Learn more below, and start taking action. 

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“1 in 5 adults experiences a mental health condition each year. This means mental illness stigma affects a significant chunk of the American population, including people in offices and worksites across the nation,” according to the National Alliance on Mental Illness (NAMI). 

What is Mental Illness

According to the American Psychiatric Association, “Mental illnesses are health conditions involving changes in emotion, thinking or behavior (or a combination of these). Mental illnesses are associated with distress and/or problems functioning in social, work, or family activities.” 

Mental Disorders include:

AD/HD in Adults

Anxiety Disorders

Autism Spectrum Disorders

Bipolar Disorder

Borderline Personality Disorder


Dissociative Disorder

Eating Disorders

Obsessive-Compulsive Disorder

Postpartum Depression

Posttraumatic Stress Disorder


Schizoaffective Disorder


Substance Use Disorders

Risk factors that can contribute to mental illness include:



Chronic Illness



Substance Use


Violence in the Workplace

Workplace Stress

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Pledge to be a Stigma-Free Company

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Mental Health Resources


It can be overwhelming weeding through all the resources available. Here are a handful to help guide you and offer assistance.

  • Visit our Leading with Impact page to learn more about our other initiatives and how to get involved.