The Conference Venue

JW Marriott Tucson Starr Pass Resort & Spa

Customer Response Summit will be held at the JW Marriott Tucson Starr Pass Resort & Spa.

Nestled in the heart of the captivating Sonoran Desert, the JW Marriott Tucson Starr Pass Resort & Spa is an oasis of luxury and serenity that promises an unforgettable experience for Summit attendees. With its breathtaking panoramic views of the rugged mountains and brilliant desert landscapes, this resort embodies the essence of Arizona’s natural beauty.

Boasting world-class amenities, including an award-winning spa, championship golf courses, and a sprawling pool complex, the JW Marriott Tucson Starr Pass Resort & Spa offers a seamless blend of relaxation and recreation. Immerse yourself in the resort’s rich cultural heritage, savor the flavors of Southwestern cuisine at its finest restaurants, and unwind in lavish accommodations that exude comfort and sophistication.

This exquisite desert haven will elevate your Summit experience to new heights.

  • Need A Room?

    For your convenience, we have reserved a block of rooms at a special room rate for the Summit. Please visit the JW Marriott Tucson Starr Pass Resort & Spa to book your room.

    Book your room by February 20, 2024, to take advantage of our special room rate. 


Venue Address & Directions

JW Marriot Tucson Starr Pass Resort & Spa
3800 W Starr Pass Blvd
Tucson, AZ 85745

Directions From Tucson Airport


Directions From Phoenix Airport


  • Why wait? Reserve your spot!

  • Ready to Learn, Share, Network, and Engage to Innovate?

    Register today to join us in Tucson and get inspired by innovative leaders and topics to transform your customer experiences.


Keep the conversation going

Join our exclusive community for CX Leaders - It's Free to join

You’re going to meet some amazing people at CRS Tucson. Don’t let those valuable conversations and connections end on Day 3.

The Know It All (KIA) online community is an exclusive community for CX end users who need a private space to ask questions, bounce ideas around, and build your network of CX brand leaders. Being a KIA member means great content and benefits, like…

  • Daily discussions on what’s going on in the world of CX with peer-to-peer advice
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  • Discounts for live events like Customer Response Summit
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