3 Reasons to Focus on Customer Effort
The following is a guest blog post by Tara Wildt, Manager of Content Marketing at Interactions. To learn more about…
Tag Archives: Customer Effort
Disrupter 5: Contextualized Knowledge Bases for Personalization and Prediction
The following is a guest blog by Mandeep Singh Kwatra, VP, Solutions and Capabilities at Hinduja Global Solutions (HGS).…
8 Great Questions Answered on Providing Text Message Customer Service
The following is a guest blog written by Lauren Kindzierski, VP of Solutions & Capabilities | Global Growth Strategy…
#CRSummit 2015: 6 Things We Learned
The following is a guest blog written by Sara Wright, Marketing Director at Dialog Direct. Seattle. The Emerald City –…
Mending Broken Customer Journeys Through Digital Transformation Webinar
WINNIPEG, MANITOBA. March 3, 2015 – Chad McDaniel, President at Execs In The Know, will be moderating the webinar, “If…
NEW WEBINAR: If it’s Broken, fix it. Mending Broken Customer Journeys Through Digital Transformation
Thursday, March 19th at 12:00 PM CDT. Experiences are connected. Conversations are continuous. Context must be persistent. In a world…
