2022 Gig Customer Experience Report

Results from 400+ Customer Experience Experts and 600+ GigCX Experts


This 2022 Gig Customer Experience Report features insights from 15 global CX leaders – many from our community – including companies like Microsoft, GitHub, and Sunbasket.

“The nature of the Gig CX conversation has evolved in our community – now squarely focused on growing and adapting this critical tool for delivering a seamless and exceptional customer experience. Ours is an industry that’s never afraid to ask new and tough questions, to grow and change, and to put in the effort to find effective solutions. This Limitless report so aptly demonstrates this fact.”

– Chad McDaniel, President & Co-Founder, Execs In The Know

Download your FREE copy of the Gig Customer Experience (GigCX) report, courtesy of Execs In The Know and our expert partner, Limitless.