The changes and challenges of the past two years have led many organizations to place greater emphasis on the health and wellbeing of employees, and the benefits of these efforts have been far reaching. Customer experience (CX) leaders are embracing the fact that a positive employee experience is an effective means for improving the experience of their customers. Simply stated, satisfied agents make for satisfied customers.
Join us March 24th, along with CX practitioners April Obersteller from woom Bikes and Tanya Thomas from Experian Health, 20-30 of your peers, and a panel of CX industry experts to discuss practical ways of enhancing the customer experience by emphasizing the employee experience.
Don’t miss out on this powerful discussion.