Conference Venue

Hotel del Coronado

Customer Response Summit hits the pristine beaches of Coronado, California.

A living legend for more than 130 years, The Del celebrates its rich history as the proud host to celebrities, royalty, U.S. Presidents, and beach-loving guests for generations. Built in 1888 by Elisha Babcock, Jr., and Hampton L. Story and designated a National Historic Landmark in 1977, this historic beach resort is a famous San Diego icon.

Register for CRS      Book your Room

  • Need A Room?

    For your convenience, we have reserved a block of rooms for the conference. Please visit Hotel del Coronado’s CRS conference site to book your room. Book your room(s) by August 20th. 

Experience Hotel del Coronado

Venue Address & Directions


Hotel del Coronado

1500 Orange Ave
Coronado, CA 92118


  • Why wait? Reserve your spot!

  • Ready to Learn, Share, Network, and Engage to Innovate?

    Register today to create relaxing memories on the sunny beaches of California and take home a little piece of CRS Coronado.

Join the Conversation

Are you leveraging the collective smarts of your CX peers?

You’re going to meet some amazing people at CRS Coronado. Don’t let those valuable conversations and connections end on Day 3. Join us in our Know It All (KIA) Community, Execs In The Know’s private, online discussion forum for senior CX executives at top corporate brands. Explore exclusive, members-only content including:

    • CX Open Forum – our private discussion forum for problem solving and sharing ideas
    • Member Q&As – thoughtful interviews with CX innovators you can personally connect with
    • Member Directory – find members by Industry or CX Interest
    • Company Directory – discover the household brands our membership represents

Connect with “Leaders Learning from Leaders” for in-depth CX conversations you just can’t find anywhere else online. Join our exclusive and complimentary community!

Join Us