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Who Should Attend

This course is ideal for CX practitioners in a director level and above position. It’s particularly suited for leaders tasked with developing and implementing their organization’s overall CX strategy through people, technology, and processes.

In a unique role? Reach out to Execs In The Know at alison@execsintheknow.com to check your eligibility.

Enrollment Fee:  $1,799 (US)

Enroll Now

*Cancellation Policy: Cancellations outside of 60 days receive a full refund. There are no refunds for cancellations less than 60 days from the training event, but attendees unable to attend may send someone in their place. Attendance change notifications should be submitted to Execs In The Know at alison@execsintheknow.com prior to the event. In the unlikely event that the training program is canceled by COPC and Execs In The Know, purchased registrations may be moved to another available training course. Should no course be available, or upon the purchaser’s request, a full refund will be provided.

Need a Room?

For your convenience, we have reserved a block of rooms at a special room rate, available now through 5 PM ET on March 25th, for the Training.
Please visit the Wyndham Grand Clearwater Beach to book your room.

Book a Room

Booking and canceling room reservations is the responsibility of the attendee.
Please reach out directly to the hotel at 727-281-9536 for questions or concerns about your reservation.

Venue Details

Wyndham Grand Clearwater

100 Coronado Drive, Clearwater Beach, FL 33767 US