The following is a guest post by Abhay Prasad, Vice President, Product Management for Sparkcentral. To learn more about Sparkcentral…
Findings Show That Only About One-Third of Respondents Felt Their Company Offered Support in All The Channels Their Customers Want…
The following is a guest blog by Krysta Gahagen, Product Marketing Manager at Sparkcentral. For more information on Sparkcentral, visit their…
We surveyed a number of customer service/experience leaders, from many of today’s leading brands, in our community to get their…
The following is a guest blog post by Tara Wildt, Manager of Content Marketing at Interactions. To learn more about…
The following is a guest blog from Leslie Joseph, Senior Director, Product Marketing at [24]7. For more information about [24]7,…
PHOENIX, AZ. July 8, 2016 – Chad McDaniel, President of Execs In The Know, and Leslie Joseph, Senior Director, Product…
The following is the first in our “Meet The Board” series. We hope you’ll enjoy getting the chance to…
PHOENIX, AZ. April 15, 2016 – Chad McDaniel, President of Execs In The Know, and Leslie Joseph, Senior Director, Product…