Meet The Board – Ginna Sauerwein – The Power of Perspective Posted on June 2, 2016 The following is the first in our “Meet The Board” series. We hope you’ll enjoy getting the chance to…read more
Meet The Board – Lisa Oswald – Delivering Value Posted on July 7, 2016 Second in our “Meet The Board” series is Lisa Oswald. We hope you’ll enjoy getting the chance to know our…read more
Meet The Board – Michael Martin – The View Through the Client Lens Posted on October 11, 2016 For those that don’t know, CIBC is a leading Canadian-based financial institution that provides a full suite of financial…read more
Meet The Board – Razia Richter – The Importance of Active Listening Posted on November 10, 2016 “Listening is one of our greatest gifts” Get to know: Razia Richter, Senior Vice President and Chief Customer Officer at…read more
Customer Management Executives From Square, Amazon, and Petco Join Execs In The Know 2017 Corporate Advisory Board Posted on March 20, 2017 PHOENIX, AZ. March 20, 2017 – Execs In The Know, advocates for the Customer Experience Executive, have announced three new…read more
Execs In The Know Announces the Formation of CX Partner Advisory Board Posted on July 26, 2017 Leaders from seven trusted organizations that provide a product or service to customer care organizations form new CX Partner Advisory…read more
Meet the Board – Sue Morris – Creating Fans Posted on April 17, 2018 Get to Know: Sue Morris, Worldwide Customer Service Leader for Microsoft’s Customer Service & Support business It sounds cliché but…read more