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The Conference Venue

Grand Hyatt Nashville

Customer Response Summit will be held in Music City at the Grand Hyatt Nashville.

Located in the heart of downtown Nashville, the Grand Hyatt Nashville is a luxurious hotel with a timeless design that pays homage to Music City’s rich history. It is home to one of the tallest outdoor rooftop lounges in the city, with a fifth-floor pool deck overlooking downtown, a world-class spa R+R Wellness, and seven culinary experiences.

The CRS room block is now closed.
For room inquiries, please contact Alison Warshal at [email protected]

The Grand Hyatt Nashville

Venue Address & Directions

The Grand Hyatt Nashville

1000 Broadway
Nashville, TN 37203
(615)622-1234

Directions

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Keep the conversation going

Join our exclusive community for CX Leaders - It's Free to join

You’re going to meet some amazing people at CRS Nashville. Don’t let those valuable conversations and connections end on Day 3.

The Know It All (KIA) online community is an exclusive community for CX end users who need a private space to ask questions, bounce ideas around, and build your network of CX brand leaders. Being a KIA member means great content and benefits, like…

  • Daily discussions on what’s going on in the world of CX with peer-to-peer advice
  • Exclusive content that’s only available to KIA members, including our CX Marketplace resources
  • Discounts for live events like Customer Response Summit
  • Invitations to exclusive events including small Executive Roundtable discussions
  • VIP tables and swag at live events
  • The KIA app allows you to check in from anywhere, anytime

Connect with “Leaders Learning from Leaders” for in-depth CX conversations you just can’t find anywhere else online. Join our exclusive and complimentary community!

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