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      CRS – San Diego, CA – Oct. 5-7
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      Data & Analytics Briefing – SAVE THE DATE – Apr. 16
      Outsourcing Briefing – SAVE THE DATE – Jun. 10
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      IVA is the New IVR – Jan. 30
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  Browse our member blogs and Q&As for just a taste of what’s on offer inside our community.
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  Are you a CX Leader? Request to join our community for exclusive access to the best minds in the business.
Marketplace
Supplier Engagement
About Us

Knowledge Center
Events
- - - Customer Response Summits
      CRS – Hollywood, FL – Mar. 2-4
      CRS – San Diego, CA – Oct. 5-7
  - - BRIEFINGS
      Data & Analytics Briefing – SAVE THE DATE – Apr. 16
      Outsourcing Briefing – SAVE THE DATE – Jun. 10
      CX Technology – SAVE THE DATE – Nov. 10
  - - OTHER EVENTS
      IVA is the New IVR – Jan. 30
      All Webinars
      Podcasts
Community
- KNOW US
  Learn more about our exclusive online community for CX Leaders at top consumer brands.
- LEARN WITH US
  Browse our member blogs and Q&As for just a taste of what’s on offer inside our community.
- JOIN US
  Are you a CX Leader? Request to join our community for exclusive access to the best minds in the business.
Marketplace
Supplier Engagement
About Us

Sue Morris, Global Customer Service Leader, Microsoft Joins Execs In The Know Corporate Advisory Board

Posted on April 11, 2018