Customer Response Summit

Hollywood, Florida
March 2 - March 4, 2020
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Conference Venue: Margaritaville Beach Resort

Execs In The Know celebrates 10 years of inspiring CX excellence as Customer Response Summit hits the pristine beaches of Hollywood, FL.

Inspired by the lyrics and lifestyle of the great Jimmy Buffett, Margaritaville Hollywood Beach Resort has enchanted visitors since the 1920s with its quaint, relaxing vibe and lavish amenities. While the hotel sits just 5 miles from the airport, guests often compare Margaritaville to quiet European and funky California beach towns, while still maintaining the character of southern Florida.

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Venue & Hotel Address & Directions

Margaritaville Beach Resort

1111 N Ocean Dr
Hollywood, FL 33019


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  • Ready to Learn, Share, Network, and Engage to Innovate?

    Register today to create relaxing memories at Margaritaville and take home a little piece of CRS Hollywood.

Join the Conversation

Are you leveraging the collective smarts of CX Leaders like you?

You’re going to meet some amazing people at CRS Hollywood. Don’t let those valuable conversations end on Day 2! Join us on KIA Community, EITK’s private online discussion forum for senior CX executives at top consumer brands. Explore exclusive, members-only content including:

    • CX Open Forum – our private discussion forum for problem-solving and sharing ideas
    • Member Q&As – thoughtful interviews with CX innovators you can personally connect with
    • Member Directory – find members by Industry or CX Interest
    • Company Directory – discover the household brands our membership represents

Connect with “Leaders Learning from Leaders” for in-depth CX conversations you just can’t have anywhere else online. Join us!

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