Pioneers Shaping a New Era of Customer Experience
Guest blog post by Brad Cleveland, founding partner and current Senior Advisor of ICMI. A century and a half ago,…
Tag Archives: Customer Service
How to make the most of your Customer Response Summit Experience
How to make the most out of your Customer Response Summit Experience from ExecsintheKnow
The Aspirational Consumer and the Future of the Customer Experience
Brand-Huggers or Tree-Huggers: The Aspirational Consumer and the Future of the Customer Experience Guest Blog by Justin Gauvin, Executive Director…
Key takeaways from Customer Response Summit Toronto
Customer Experience professionals from top brands like Sport Chek, Samsung, FedEx, Chrysler, GM, and Chapters Indigo met last week at…
What to expect at Customer Response Summit Memphis
What to expect at Customer Response Summit Memphis from ExecsintheKnow
Mending Broken Customer Journeys Through Digital Transformation Webinar
WINNIPEG, MANITOBA. March 3, 2015 – Chad McDaniel, President at Execs In The Know, will be moderating the webinar, “If…
Multi-Channel Mayhem: Creating the Ultimate, Connected Customer Experience Webinar
WINNIPEG, MANITOBA. April 8, 2015 – Chad McDaniel, President at Execs In The Know, will be moderating the webinar, “Multi-Channel…
Execs in the Know & Digital Roots Release 2014 Corporate Edition in Customer Experience Management Benchmark Series
WINNIPEG, MANITOBA. April 16, 2015 – Execs in the Know, global network of Customer Management Professionals, and Social CRM…
Execs In The Know Updated Advisory Board Announcement
WINNIPEG, MANITOBA. April 22, 2015 – Execs In The Know, advocates for the Customer Service Professional, have announced two new…
