PHOENIX, Ariz., April 29, 2020 — Global customer experience (CX) industry leader Execs In The Know (EITK) has announced the release of its CX…
At face value, providing seamless customer service should be the goal of every contact center. With so many technologies to…
The following is a guest post by West Corporation, a leader in CX solutions. To learn more about West Corporation,…
The following is a guest post by Priyanka Tiwari, Sr. Product Marketing Manager at Interactions. To learn more about Interactions, visit the…
The following is a guest post by Melissa Pollock of AmplifAI. To learn more about AmplifAI, visit the company’s website.…
The following is a guest post by Abhay Prasad, Vice President, Product Management for Sparkcentral. To learn more about Sparkcentral…
In our conversations with the customer service leaders in our community, we hear about the challenges of implementing intelligent automation…
The following is a guest blog by Charles Schrier, Director of Marketing at SmartAction. As a lifelong customer service…
Leading CX Leaders From Microsoft, Upwork, LinkedIn, and Chick-fil-A to Keynote Execs In The Know – Customer Response Summit Marina…
