2018 Predictions Archives - Execs In The Know

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      Enabling Work From Home Briefing – Jun 10, 2021
      
      CRS Fall – Coronado, CA – Sept 13-15, 2021
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      CX Leaders Support for India – LinkedIn Live Stream – May 7, 2021
      
      CRS Spring – Apr 26-28, 2021 – NOW ON-DEMAND
      
      Outsourcing Briefing – March 11, 2021
      
      CustomerCONNECT 2021 – NOW ON-DEMAND
      
      CRS Fall 2020 – NOW ON-DEMAND
      
      CustomerCONNECT 2020 – ON-DEMAND
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      Performance Management & Complexity Mapping for Data-Driven CX
      
      Utilizing the Power of GigCX to Transform Your Customer Experience – ON DEMAND
      
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- KNOW US
  
  Learn more about our exclusive online community for CX Leaders at top corporate brands.
- LEARN WITH US
  
  Browse our member blogs for just a taste of what’s on offer inside our community.
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  Are you a CX Leader? Request to join our community for exclusive access to the best minds in the business.
Marketplace
- CX “Ideas Marketplace”
  
  Explore participating service providers’ emerging technologies, industry research, and underlying approach to CX solutions.
- Thought Leadership
  
  Browse blog articles packed with the latest ideas and inspiration to raise your CX game.
- Resource Library
  
  Access our growing library of downloadable materials typically gated to the general public (online community members only).
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Knowledge Center
Events
- - - UPCOMING VIRTUAL & LIVE EVENTS
      Enabling Work From Home Briefing – Jun 10, 2021
      
      CRS Fall – Coronado, CA – Sept 13-15, 2021
  - - RECENT & ON-DEMAND EVENTS
      CX Leaders Support for India – LinkedIn Live Stream – May 7, 2021
      
      CRS Spring – Apr 26-28, 2021 – NOW ON-DEMAND
      
      Outsourcing Briefing – March 11, 2021
      
      CustomerCONNECT 2021 – NOW ON-DEMAND
      
      CRS Fall 2020 – NOW ON-DEMAND
      
      CustomerCONNECT 2020 – ON-DEMAND
  - - WEBINARS & OTHER EVENTS
      Performance Management & Complexity Mapping for Data-Driven CX
      
      Utilizing the Power of GigCX to Transform Your Customer Experience – ON DEMAND
      
      All Webinars
      
      Podcasts
Community
- KNOW US
  
  Learn more about our exclusive online community for CX Leaders at top corporate brands.
- LEARN WITH US
  
  Browse our member blogs for just a taste of what’s on offer inside our community.
- JOIN US
  
  Are you a CX Leader? Request to join our community for exclusive access to the best minds in the business.
Marketplace
- CX “Ideas Marketplace”
  
  Explore participating service providers’ emerging technologies, industry research, and underlying approach to CX solutions.
- Thought Leadership
  
  Browse blog articles packed with the latest ideas and inspiration to raise your CX game.
- Resource Library
  
  Access our growing library of downloadable materials typically gated to the general public (online community members only).
Supplier Engagement
About Us

2018 Predictions for the Service Leader: Part 3 – Operations

Posted on November 27, 2017

We surveyed a number of customer service/experience leaders, from many of today’s leading brands, in our community to get…

2018 Predictions for the Service Leader: Part 2 – Channels

Posted on November 20, 2017

We surveyed a number of customer service/experience leaders, from many of today’s leading brands, in our community to get their…

2018 Predictions for the Service Leader: Part 1 – Customer Expectations

Posted on November 13, 2017

We surveyed a number of customer service/experience leaders, from many of today’s leading brands, in our community to get their…

UPCOMING VIRTUAL & LIVE EVENTS

RECENT & ON-DEMAND EVENTS

WEBINARS & OTHER EVENTS

CX “Ideas Marketplace”

Thought Leadership

Resource Library

UPCOMING VIRTUAL & LIVE EVENTS

RECENT & ON-DEMAND EVENTS

WEBINARS & OTHER EVENTS

Tag Archives: 2018 Predictions

2018 Predictions for the Service Leader: Part 3 – Operations

2018 Predictions for the Service Leader: Part 2 – Channels

2018 Predictions for the Service Leader: Part 1 – Customer Expectations

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