NEW WEBINAR: If it’s Broken, fix it. Mending Broken Customer Journeys Through Digital Transformation
Thursday, March 19th at 12:00 PM CDT. Experiences are connected. Conversations are continuous. Context must be persistent. In a world…
Tag Archives: Webinar
Multi-Channel Mayhem: Creating the Ultimate, Connected Customer Experience Webinar
WINNIPEG, MANITOBA. April 8, 2015 – Chad McDaniel, President at Execs In The Know, will be moderating the webinar, “Multi-Channel…
The Last Digital Mile
The following post is a guest blog from Daniel Hong, Senior Director of Product Marketing Strategy at [24]7. There will…
The Future of Chat
The following is a guest blog from Leslie Joseph, Senior Director, Product Marketing at [24]7. For more information about [24]7,…
The Future of Enterprise Chat Webinar
PHOENIX, AZ. April 15, 2016 – Chad McDaniel, President of Execs In The Know, and Leslie Joseph, Senior Director, Product…
Mobile Disruption and the Future of Customer Care
This is a guest blog written by Dan Gordon, SVP Strategy and Development at West, Interactive Services. Learn more about…
The Mobile Shift Webinar
PHOENIX, AZ. May 9, 2016 – Chad McDaniel, President of Execs In The Know, and Dan Gordon, SVP Strategy and…
The Digital Tipping Point: How to Balance Self-Service & The Human Touch
This is a guest blog written by Kelly Koelliker, Director, Solutions Marketing at Verint Systems. Learn more about Verint at…
How Data & Analytics Can Turbocharge Your Chat Program Webinar
PHOENIX, AZ. July 8, 2016 – Chad McDaniel, President of Execs In The Know, and Leslie Joseph, Senior Director, Product…
