How to Transform Your Digital Customer Experience
The following is a guest blog by Vijai Shankar – Senior Director of Industry Marketing at [24]7.ai. Digital transformation. It’s disrupting…
Tag Archives: Webinar
3 Reasons to Focus on Customer Effort
The following is a guest blog post by Tara Wildt, Manager of Content Marketing at Interactions. To learn more about…
CXMB Industry Insights: Travel & Hospitality Survey Results [INFOGRAPHIC]
To hear further discussion about CXMB Industry Insights: Travel and Hospitality, join Execs In The Know, COPC Inc. and guest…
COPC Inc. and Execs In The Know Publish Travel and Hospitality Findings as Part of New Industry-Specific Customer Experience Research
PHOENIX, AZ — (November 21, 2016) — Execs In The Know, a global network of customer experience professionals, together with…
10 signs your CX program needs to work harder
The following is a guest blog by Simon Herd, Director of Design Research at Sutherland Labs. For more information on…
Customer Journey Maps: A Tool When You Want Real Change – Webinar
PHOENIX, AZ. October 20, 2016 – Chad McDaniel, President of Execs In The Know, and Andrew Swartz, Director of Design…
Get Your Chat Fitness On
The following is a guest blog from Leslie Joseph, Senior Director, Product Marketing at [24]7. For more information about [24]7,…
How Data & Analytics Can Turbocharge Your Chat Program Webinar
PHOENIX, AZ. July 8, 2016 – Chad McDaniel, President of Execs In The Know, and Leslie Joseph, Senior Director, Product…
The Digital Tipping Point: How to Balance Self-Service & The Human Touch
This is a guest blog written by Kelly Koelliker, Director, Solutions Marketing at Verint Systems. Learn more about Verint at…
