Join us live in Tempe, Arizona
Execs In The Know is thrilled to announce that we have added an In-Person Outsourcing Briefing to our schedule for 2023. This informative and collaborative event will be hosted in Tempe, Arizona.

GoDaddy Corporate Headquarters

2155 E GoDaddy Way, Tempe, AZ 85284


Meet Your Hosts

Meet Your Expert Panelists


Outsourcing Topic Highlights

This is your chance to share your thought leadership and connect with the most progressive brands in the industry. Get ready for a full day of learning, sharing, networking, and engagement, all aimed at driving innovation in customer experience.

The Briefing will move beyond the basics to cover a range of Outsourcing topics, including:

  • Nearshoring/offshoring strategies and impact sourcing as it relates to long-term cost savings, improved brand loyalty, and reliable service delivery.
  • What it takes to reach a ‘gold standard’ of operational excellence while maintaining CX in the brand promise.
  • Cultural immersion, engagement, and finding cultural alignment to protect and enhance brand reputation.
  • Outcome-based contracts and incentives.
  • RFP criteria such as cost, infrastructure and data security, strategic fit, economic and political stability, and talent availability.
  • And more …

During this event, you’ll be part of a community that embraces and explores new capabilities and solutions to shape the future of Outsourcing.


8:15 AM - 4:30 PM MST

Specific times are subject to change.

8:15 AM – 9:00 AM Registration & Breakfast
9:00 AM – 9:15 AM  Kickoff
9:15 AM– 10:00 AM  Featured Brand Presentation
10:00 AM– 11:00 AM  Interactive Panel Discussion
11:00 AM– 11:15 AM  Break
11:15 AM– 12:30 PM  Interactive Panel Discussion
12:30 PM– 1:30 PM  Lunch
1:30 PM– 3:00 PM  Corporate Roundtable Discussion
3:00 PM– 4:30 PM  Cocktail Hour

Don’t miss out on this opportunity to join us to discuss the State of CX Outsourcing. Secure your spot today.




Attendees should include corporate executives who are focused on the operational strategy and execution of customer care. This includes those who are currently using or considering using Outsourcing solutions in their CX strategy. Vendor attendance at this event is limited to the participating panelists. 

If you’re a vendor (provider of CX services/solutions), please contact us at info@execsintheknow.com to learn how to get involved.



    Sponsors include solution providers – vendors, BPOs, software companies, etc.