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A CANDID DISCUSSION ON OUTSOURCING STRATEGIES FOR CUSTOMER EXPERIENCE
Changing dynamics in today’s business environment is forcing the hand for business preparedness and contingency planning giving CX leaders across the world a new perspective on vendor management and service channels. This year’s Outsourcing Briefing could never be more important as we head into the winter months with a possible threat of another COVID-19 surge. Are you prepared? Have you armed yourself and your organization with the information you need to optimize an outsourcing strategy? This unique, 2-hour Virtual Outsourcing Briefing combines panel discussion with audience interaction. This year’s panel features Kimberly Wick from Target Corporation. Kimberly will be joined by leaders from several of our expert partners to address all your pressing topics.
Don’t miss out on these powerful discussions.
Looking to optimize your outsourcing strategy within your organization? Join us alongside our panel of outsourcing experts and your leadership peers for two-hours of can’t-miss learning, sharing, networking, and engagement to drive innovation in CX, leveraging outsourcing best practices. We will address the biggest topics trending in our community through outsourcing topics sourced directly from registered attendees in advance. Some possible discussion topics of the day could include:
Attendees should include corporate executives that are focused on the operational strategy and execution of customer care. This will include those who are currently using or considering using Outsourcing in their CX strategy.
Join us to explore Outsourcing best practices, challenges, solutions, and more. Execs In The Know’s Chad McDaniel along with Kimberly Wick from Target Corporation will be kicking off the event by setting the stage for the three highly engaging outsourcing topics, defined by you! When you register, you will provide your top three most pressing challenges and/or opportunities for discussion and your input will drive the agenda.
For each outsourcing topic, you will gain perspectives and insights from a panel of CX experts and then join them in an interactive discussion along with other CX brand leaders.
Join us on day-one for this two-hour deep-dive conversation to help inspire your innovation and give you insights to propel your strategies.
And then day-two, we will regroup for a 90-minute, corporate-only virtual roundtable discussion to further explore and discuss the takeaways.
Don’t miss this powerful solution-focused event full of learning and sharing.