Need even more convincing? Here are the top 4 reasons to attend Customer Response Summit:

Industry Awareness & Education: We have 30+ Leaders in Customer Care, from the best brands in the industry, across all verticals, ready to share their best practices with you. Our Customer Experience Management Benchmark Series – 2014 Corporate Edition, that is created with our research partner Digital Roots, will also be released in Miami. Between the report, keynotes, and engaging conversations amongst peers, you will leave CR Summit feeling refreshed, energized, and ready to take on 2015 with proactive, actionable tips you can apply to your own customer experience strategy.

Valuable Connections: We have numerous networking opportunities available for you to meet the best and brightest in the industry. Networking is the cornerstone to learning, opportunities and fun. Each day has customized networking events. In addition, we create networking “moments” throughout the conference agenda to ensure that even shy people are driven to network.

Outstanding Location: Miami Beach is the perfect February destination. Between the beautiful landscapes, multicultural cuisine, legendary night-life, and warm weather, you’ll never want to leave! Not to mention our home away from home in Miami – the historic Eden Roc resort will blow you away.

Personalized Experience: Our team is focused on ensuring that you get the most out of your conference experience. We do our best to understand your conference goals and help you find the right information and contacts. We pride ourselves on delivering the right size, audience, and content for each event, to help ensure your experience exceeds your expectations.

What are you waiting for? Register today!

– Execs In The Know

The post Top 4 Reasons to Attend CR Summit Miami appeared first on Execs In The Know.

The 2014 Corporate Edition of the CXMB Series includes key analytics on customer experience, segmented by channel of care. Sections of the report include Operational and Strategic Insights, Team Composition, Fortune 500 Findings, and Connected Consumer Comparisons to name a few. Brands that participated in this year’s survey include FedEx, Deloitte, Costco Wholesale, UPS, CIBC, TXU Energy and many more.

“We are so excited to host our 11th Customer Response Summit, February 8-10, in Miami, Florida. This year’s show is going to be something really special,” said Chad McDaniel, President and CEO of Execs in the Know. “We have some amazing industry leaders from brands like Amazon and General Motors, who are going to enlighten and engage their peers, on hot industry trends and areas of focus for customer care in 2015. The release of our full 2014 Corporate Edition of the CXMB Series (which coincides with the Summit) also offers a great deal of insight on the customer experience and sparks innovative ideas for the future of the connected consumer.”

To download the summary, visit this link. To learn more and register for Customer Response Summit Miami, visit https://execsintheknow.com/events/crs-miami/.

To download past editions of the CXMB Series, visit https://execsintheknow.com/resources/.

About Execs In The Know

For over 15 years, Execs In The Know has built a reputation of excellence in the Customer Management Industry and a worldwide community of over 40,000 Customer Experience Professionals. Execs In The Know connects people to engaging industry content, thought leadership, current trends, peer-to-peer collaboration, networking, and industry employment opportunities. Examples of this can be seen at their Customer Response Summit events, roadshows, webinars, workshops, Blog Talk Radio segments, Industry Benchmarking Series, blogs, thought papers, and social communities.

To learn more about Execs In The Know, visit http://execsintheknow.com/. For more information on their Customer Management Recruitment Solutions, visit http://www.justcareers.com/.

About Digital Roots

Digital Roots is changing the game of customer relationship management in social media with proprietary software and a simple objective — to help brands establish roots in a digital world. Since 2009, they’ve used their passion to position brands everywhere customers communicate online, so they can build relationships and improve business results. Their dedication to innovation and excellence is reflected in everything they do, from their customized products to their end-to-end program management. Digital Roots aims to connect relevant brands with their customers and prospects… whenever, and wherever they are talking online.

As more businesses leverage social media channels for PR, marketing and customer care, the need for efficient, effective social CRM products and services is increasing. Digital Roots helps companies realize and boost the results they need and want for increasing revenue, improving retention and protecting their reputation.

For more information, visit http://digitalroots.com/.

Media Contact
Alyssa Pitura
Director of Marketing and Brand Experience
alyssa@execsintheknow.com
www.execsintheknow.com
@ExecsInTheKnow

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The post Execs In The Know & Digital Roots Release Summary of Customer Experience Management Benchmark Series – 2014 Corporate Edition appeared first on Execs In The Know.