BEGIN:VCALENDAR PRODID:-//Microsoft Corporation//Outlook 16.0 MIMEDIR//EN VERSION:2.0 METHOD:PUBLISH X-MS-OLK-FORCEINSPECTOROPEN:TRUE BEGIN:VTIMEZONE TZID:US Mountain Standard Time BEGIN:STANDARD DTSTART:16010101T000000 TZOFFSETFROM:-0700 TZOFFSETTO:-0700 END:STANDARD END:VTIMEZONE BEGIN:VEVENT CLASS:PUBLIC CREATED:20200930T012847Z DESCRIPTION:10:00 AM – 10:45 AM (PDT)\nThe Choice Hotels Story: From Skep tic to Believer in Conversational AI\nChoice Hotels\, one of the largest h otel franchises in the world with over 7\,000 hotels including EconoLodge\ , Clarion\, Comfort Inn\, Quality Inn\, and more\, had a bumpy experience with their initial conversational AI implementation. Despite the dissatisf action\, they didn’t give up chasing the voice channel experience they w anted for their customers.\nJoin Brian\, Jason\, and Pauline as they share details about Choice Hotels’ journey with AI-powered virtual agents\, i ncluding the successes that finally moved Choice Hotels from skeptic to be liever. Learn what conversation AI has meant for their business\, and find out about:\n• The evolving capabilities and cost efficiency of virtual agents\n• 3 things Choice Hotels wish they knew before they started\n• Whether it’s better to Buy or Build for your business\n• Navigating t he complexities of doing voice automation well\nCase Study: SmartAction – Choice Hotels\nGo to: https://execsintheknow.com/events/virtual-crs-20 20/ to click on the Link to the event\n \n \n DTEND;TZID="US Mountain Standard Time":20201007T104500 DTSTAMP:20200930T012847Z DTSTART;TZID="US Mountain Standard Time":20201007T100000 LAST-MODIFIED:20200930T012847Z LOCATION:Online with Execs In The Know - See Details Below PRIORITY:5 SEQUENCE:0 SUMMARY;LANGUAGE=en-us:The Choice Hotels Story: From Skeptic to Believer in Conversational AI TRANSP:OPAQUE UID:040000008200E00074C5B7101A82E00800000000D034677D8996D601000000000000000 0100000006C2FE1B6D68BB746BB00636927F39A55 X-ALT-DESC;FMTTYPE=text/html:\n\n\n

10:00 AM –\; 10:45 AM ( PDT)

The Choice Hotels Story : From Skeptic to Believer in Conversational AI

< p class=MsoNormal style='margin-bottom:12.0pt\;background:white'>Choice Hotels\, one of the largest hotel franchises in the world wi th over 7\,000 hotels including EconoLodge\, Cla rion\, Comfort Inn\, Quality Inn\, and more\, had a bumpy experience with their initial conversational AI implementation. Despite the dissatisfactio n\, they didn’\;t give up chasing the voice channel experience they w anted for their customers.

Join Brian\, Jason \, and Pauline as they share details about Choice Hotels’\; journey w ith AI-powered virtual agents\, including the successes that finally moved Choice Hotels from skeptic to believer. Learn what conversation AI has me ant for their business\, and find out about:

•\; The evolving capabilities and cost efficiency of virtual agents•\; 3 things Choice Hotels wish they knew before they started
&# 8226\; Whether it’\;s better to Buy or Build for your business
 226\; Navigating the complexities of doing voice automation well

Case Study: SmartAction –\; Choice Hotels

Go to: h ttps://execsintheknow.com/events/virtual-crs-2020/ to click on the Link to the event

 \;

 \;

X-MICROSOFT-CDO-BUSYSTATUS:BUSY X-MICROSOFT-CDO-IMPORTANCE:1 X-MICROSOFT-DISALLOW-COUNTER:FALSE X-MS-OLK-AUTOFILLLOCATION:FALSE X-MS-OLK-CONFTYPE:0 BEGIN:VALARM TRIGGER:-PT15M ACTION:DISPLAY DESCRIPTION:Reminder END:VALARM END:VEVENT END:VCALENDAR